Privacy Policy
Last updated: January 15, 2026
Movestavio, S.A. de C.V., located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico, is responsible for the processing of your personal data in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal data we collect
For the purposes stated in this notice, we collect the following personal data: full name, email address, and any additional information you choose to provide through the contact form. We do not collect sensitive personal data through this website.
2. Purposes of processing
Your personal data will be used for the following primary purposes: (a) responding to your requests for financial guidance; (b) providing information about social support programs for which you may be eligible; (c) contacting you to follow up on your inquiry; (d) preparing internal usage statistics without personal identification.
3. Data transfers
Movestavio will not sell, assign, or transfer your personal data to third parties without your prior consent, except in cases provided by the LFPDPPP and its Regulations, or when required by a competent authority.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise any of these rights, you may send your request to privacidad@movestavio.com, indicating your full name, a clear description of the data on which you wish to exercise your right, and a copy of your official identification.
5. Security measures
Movestavio implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access or use. We use SSL/TLS encryption protocols for data transmission and secure storage on servers with restricted access.
6. Use of cookies and tracking technologies
This website uses cookies and similar technologies. For more information, please consult our Cookie Policy available on this website.
7. Modifications to the privacy notice
Movestavio reserves the right to modify this privacy notice. Any changes will be published on this page with the corresponding update date. We recommend reviewing this notice periodically.
8. Regulatory authority
If you believe your right to personal data protection has been violated, you may contact the National Institute of Transparency, Access to Information, and Personal Data Protection (INAI). For more information visit www.inai.org.mx.
9. Controller contact
For any questions or clarifications regarding this privacy notice, you may contact us at: privacidad@movestavio.com or call +52 (55) 4170-8923, Monday through Friday from 9:00 AM to 6:00 PM (Mexico City time).